No — laser cleaning is non-contact and non-abrasive. We precisely control parameters (power, frequency, speed) to remove only the contaminant while fully protecting the substrate.

We offer 1–2 years warranty on core components (laser source, fiber, etc.). Support includes 24-hour remote guidance, video troubleshooting.

Yes — free! Ship small samples to us, or send photos/details for large items. We’ll test on similar materials and send before/after photos/videos.

Yes, we ship to over 60 countries. We handle export customs documentation and provide full tracking information.

Standard models: 7–20 days after deposit. Custom systems: 25–60 days depending on complexity. We’ll give you an exact timeline after confirming your order.

Standard: 30% T/T deposit to start, 70% T/T balance before shipment. Flexible terms available for large orders.

Pulsed lasers are ideal for precision work and delicate surfaces (e.g., antiques, molds, thin coatings). CW lasers are better for heavy rust/paint removal on large areas (e.g., ships, steel structures). We’ll recommend based on your needs.

Very low. Regularly clean the lens/protective glass, check the chiller (for water-cooled models), and replace protective lenses every 500–2000 hours. We provide manuals and video guides.

Yes! Send us your material details or photos — we’ll run a quick test and share before/after videos and photos at no charge.

Yes — remote video training is free and included for all models.

On-site installation and training at your location is available for high-power or automated systems, with fees depending on your country/region and travel requirements. We’ll provide a clear quote after discussing your needs.

25–60 days depending on complexity. We’ll confirm exact time after discussion.